Our medical centre is currently operating to reduced staffing levels and we are fielding a high volume of enquiries due to the current COVID-19 situation. Please treat our staff and health care professionals with respect during this difficult time, and check our website for our hours of operation, as they may have changed.

Our medical centre does not perform COVID-19 testing. If you have tested positive for COVID-19 and are seeking medical advice, please book a telehealth appointment online. You may receive a call for your appointment from a private number.

If you are seeking advice regarding self-isolation rules, public health orders and COVID-19 testing, please go to www.coronavirus.vic.gov.au

Welcome to the Moonee Ponds Medical & Dental Centre

We hope you have a pleasant experience with us.

We offer Bulk Billing to you and your family Monday to Friday and we’re open 365 days a year. Here is helpful information for you.

For an appointment Book

Download our ForHealth HaloGP app or call 9945 7777.

Walk-in appointments are available. Avoid long wait times by booking an appointment.

Mixed Billing

We are a mixed billing practice.
We offer Bulk Billing Monday ‐ Friday excluding public holidays.
Bring your Medicare card on your 1st visit.

Eligibility	Standard Level B Consultation	When	Fee	Less medicare Rebate	Out of Pocket
Medicare card / concession card	Any	Monday ‐ Friday	FREE	FREE	FREE
Children under 16, concession card holder, DVA Gold Card	Any	Saturday ‐ Sunday Public holidays	FREE	FREE	FREE
Any other patient with Medicare Card	Any	Saturday, 8am ‐ 1pm	$75	$39.10	$35.90
Any other patient with Medicare card	Any	Saturday, 1pm ‐ 8pm Sunday Public holidays	$85	$51	$34

No Medicare card

Patients without a valid Medicare or concession card will pay a private fee

Allied Health, Dental, Specialists, non-standard services

Private fees may apply
All private health funds accepted
Fees paid on the day of appointment
Major credit cards & EFTPOS
Some services can be claimed under WorkCover, CTP claims consultations, a Chronic Disease Management Plan or Mental Health Care Plan
Speak to reception for further details

Monday 8:00am - 8:00pm
Tuesday 8:00am - 8:00pm
Wednesday 8:00am - 8:00pm
Thursday 8:00am - 8:00pm
Friday 8:00am - 8:00pm
Saturday 8:00am - 8:00pm
Sunday 8:00am - 8:00pm

Dentists

Monday 8:00am - 3:30pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 9:00am - 5:30pm
Friday 8:00am - 4:00pm
Saturday 8:10am - 4:30pm

We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your Doctor, Allied Health Practitioner or Practice Manager

Dial 000

Urgent After Hours 0481 616 941. For non-urgent matters, please call the centre during opening hours

Your personal information is private and confidential. Click here to view our Privacy Policy

We send you recalls/reminders by SMS/mail for follow up consultations and test results
We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception

Book an appointment with your Doctor

To discuss your test results, Reception cannot give these results to you for privacy reasons
For referrals, letters or repeat scripts

To transfer your medical record to another medical practice we need

An authorised request from you or your new medical practice
Your signed consent and proof of identity
Payment of the administrative fee. You will be contacted by our team and advised the fee
Up to 5 weeks to process

Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner